Botanical detail of high-quality extract source

Communication Portal

Contact Us: Reach Out to Ekstrak Alami

Whether you have a question about a specific botanical extract, need assistance with an order, or are interested in a wholesale partnership, our team in Bali is here to help. We value direct communication and strive to provide timely, helpful responses to all inquiries.

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Location Identity

Operations Hub: Denpasar
Region: Bali, Indonesia
Established Focus: Natural Botanicals

Response Window

Average Response: 24-48 Hours
Priority: Wholesale Inquiries

Phone and Email Support

For immediate inquiries during business hours, you can reach our Denpasar team by phone. For more detailed questions regarding sourcing, extraction specifications, or order-related issues, email is often the most efficient way to communicate.

Primary Phone: +62 361 225 415
General Email: [email protected]

Business Hours

Our team is available to assist you during the following hours in the GMT+8 time zone. Please note we are closed on major public holidays.

Monday - Friday 09:00 - 18:00
Saturday 09:00 - 14:00
Sunday Closed

Wholesale and Partnerships

If you are a business owner interested in incorporating our premium extracts into your products or menus, please reach out to our wholesale department. We offer competitive pricing and bulk quantities for our most popular botanical concentrates.

Wholesale Form

Media and Education

For members of the press or educators interested in learning more about Indonesian botanicals and our specific extraction processes, we are happy to provide information and high-quality resources.

Media Inquiry

Bali Headquarters

Visit Our Bali Office

Our headquarters is located in the heart of Denpasar, providing a central point for our operations across the island. While we primarily operate as an online catalog, we welcome pre-scheduled visits from customers and partners interested in viewing our sourcing standards.

Street

Jl. Teuku Umar No. 112

District

Dauh Puri Kauh, Denpasar Barat

City

Bali, 80113, Indonesia

Get Directions

General Inquiry Registry

We look forward to connecting with you and supporting your journey into the world of natural Indonesian extracts. Please fill out the form below for a formal response.

Catalog Exploration

Browse our full collection of Indonesian botanical concentrates and technical specifications.

View Catalog

Frequently Asked

Find quick answers regarding shipping, storage, and our natural extraction methodologies.

Read FAQ

Our Story

Learn about our commitment to sourcing purity and our Denpasar-based operations hub.

About Us

Dedicated to the integrity of Indonesian botanicals since 2026.