Privacy Policy
Ekstrak Alami, operating at ekstrakalami.info, is committed to protecting the privacy of our website visitors. This document outlines the types of data we collect, how it is utilized, and the surgical precision we apply to ensure your information remains secure.
By engaging with our catalog and educational resources, you consent to the data practices described in this policy, last revised on August 3, 2026.
Information Collection
We collect information that you provide directly to us through our secure digital channels. This interaction typically occurs when you fill out a technical inquiry form, subscribe to our botanical newsletter, or place a request for our high-quality extracts.
The data points we may process include your name, email address, phone number, and logistical shipping address. Furthermore, we collect non-personal technical data through automated systems, such as your IP address, browser type, and navigation patterns within our educational platform.
Cookies and server logs allow us to refine the user interface and ensure compatibility across multiple hardware profiles.
Use of Information
The information we collect is utilized to provide, maintain, and improve our wellness resources and botanical offerings. This includes processing logistics for orders and communicating critical updates regarding our seasonal extract catalog.
We may also utilize your data to personalize your browsing experience, ensuring that technical specifications and sourcing guides are relevant to your interests. Ekstrak Alami maintains a strict internal policy: we do not sell, rent, or trade your personal information to third-party marketing entities.
Data Security
We implement a variety of rigorous security measures to maintain the safety of your personal information. This infrastructure includes Secure Socket Layer (SSL) encryption for all data transmissions and restricted access to our local storage servers in Bali.
While we strive for the highest standards of protection, it is important to acknowledge that no method of transmission over the internet or electronic storage is absolute. We continuously audit our protocols to mitigate potential risks.
Third-Party Disclosure
Information may be shared with trusted third-party partners who assist us in operating our website, conducting our logistics, or providing customer service. These parties are contractually obligated to maintain the confidentiality of this information.
We may also release data when required by the legal authorities of Indonesia to comply with local laws, enforce our site policies, or protect our rights and safety.
Your Rights and Choices
Transparency is central to our philosophy. You maintain the right to access, correct, or request the deletion of the personal information we hold. You may also opt-out of receiving any educational communications at your discretion.
To exercise these rights, you may follow the unsubscribe link in our correspondence or contact our privacy desk directly at [email protected].
Policy Changes
Ekstrak Alami reserves the right to update this Privacy Policy to reflect changes in our technological infrastructure or legal requirements. Any modifications will be posted immediately on this page with an updated effective date.
We encourage our community members to review this policy periodically to stay informed about how we are protecting your information and maintaining botanical excellence.
Further clarity on our standards
For additional information regarding our operational ethics or sourcing protocols, please visit our technical guides or contact our Denpasar office.